IT Managed Services

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In a managed services arrangement, AtoZee Solution as managed service provider MSP retains responsibility for the functionality of the IT services and equipment, and the customer pays a regular fee for receipt of the service. Whatever your needs, AtoZee Solution can guide you through the infrastructure optimization process – that will ultimately equip you with the infrastructure, applications and services that allow your IT system to operate more smoothly and cost-effectively. AtoZee Solution is able to manage every type of service we deliver, taking responsibility for selected IT services and administering the delivery of those services in their entirety whilst offering our clients 24-hour support through our dedicated call centre.



THIS MANAGED ELEMENT:

  • Automates and consolidates IT requirements and reduces costs.
  • Improves IT service levels by increasing security, availability and reliability.
  • Increases the capabilities of IT – enabling organizations to work effectively.
  • Reduces the effort required to manage, operate and maintain IT.

PROFESSIONAL SUPPORT – SERVICE DESK

AtoZee Solutions dedicated support team is on hand to optimize your network, hardware, server or operating system infrastructure. We are also available for all of your in-house technical resources needs, providing 24-hour cover, permanent on-site staff, on-call staff and remote support with the expertise you require against a defined Service Level Agreement (SLA).


AtoZee Solutions Service Desk:

Our service desk is staffed by knowledgeable, friendly and patient call center agents who are contactable 24 hours a day, 7 days a week, 365 days a year. For telephone support, troubleshooting or network administration, clients can log a call by Phone +91 97013 35086 or email: info@atozeesolutions.com